Technology Lead

Support for the front office and the plant floor

When a workstation, scanner, or login stops working, your people need help fast. Nocwing's helpdesk and dedicated engineer learn your plant, your shifts, and your software, so problems get fixed before they slow production and your managers can stay focused on operations.

  • Automated user onboarding and offboarding

  • Dedicated account manager who knows your decision makers

  • Helpdesk that answers the phone every time

  • Dedicated engineer who knows your team, equipment, and tools

Infrastructure Management

Uptime is everything

Modern manufacturing runs on the network. Automated machinery, quality control systems, ERP, and real-time production data all depend on infrastructure that stays up. Unplanned downtime stops lines, delays shipments, and disrupts your supply chain. Nocwing designs, monitors, and maintains business-grade networks for plants and warehouses, so your operation keeps moving.


Cybersecurity

Cybersecurity and CMMC readiness

Manufacturers are among the most targeted businesses for ransomware, and defense suppliers must meet CMMC requirements to keep their contracts. Nocwing protects your plant, office, and data, and helps you document the security controls your customers, insurers, and auditors expect.

Complete Cybersecurity Solution Stack

Firewalls, SD-WAN, IPS, Advanced Threat Detection, Anti-Virus, EDR, Secure Remote Access, Ransomware Prevention, Spam Filtering and Email Protection, etc.

Security Awareness Team Training

Simulated phishing campaigns, password usage, best practices

Compliance Auditing and Reporting

CMMC and NIST 800-171 readiness, cyber insurance requirements, and customer security questionnaires

Backup & Recovery

Recover your data in minutes

Reduced time to recovery

“Point in time” restorations done within minutes, so you’re back up and working quickly.

Disaster Recovery

Dual Offsite replication with the ability to run your business from the cloud in the event of a natural disaster, verified daily.

Cloud/SaaS Backup

Your cloud provider keeps the service running, but protecting your data is your responsibility. We back up Microsoft 365 and other cloud data so nothing is lost.

Vendor Management

Manufacturing Software Vendor Support

Nocwing serves as your dedicated liaison with your ERP and production software vendors. We handle the support calls, troubleshooting, and system coordination on your behalf, so your staff isn't stuck on hold or chasing tickets. Your team stays focused on what matters most: optimizing operations, increasing efficiency, and driving growth.

Voice over IP Solutions

Access your phone system from anywhere

Don’t be tied to your desk

Take or make work calls from the office, the plant floor, or the road, all without giving out your personal number.

Get a digital receptionist

Get calls to the right person or provide callers with information - easily - with a digital receptionist.

Scale with your growth

Add lines as you hire so you never have more, or less, than what you need.

Pay per device or person

Pick the pricing plan that works best for your business

PAY PER Person

People+ is priced “per user.”

We have different tiers of users, which can cover up to 5 devices per person. People+ may be the best plan when every employee of a company is using a computer to perform the primary function of their job.

PAY PER Device

Technology+ is priced “per device.”

This plan makes more sense when computers are shared by multiple people, like shop-floor and shift workstations, or when there are more users than computers.

Included with all plans

Security+ is included with all plans

“Safety First” is more than an adage. We educate and empower people towards proactive and secure solutions that protect information and ward off potential threats.

Frequently Asked Questions

Common questions from manufacturers about working with Nocwing.

  • Do you have after hours support?

    Of course! We have on-call technicians ready to handle your emergencies outside of normal business hours.

  • How do I know my network is secure?

    Network security is an arms race. The bad guys evolve and get better. If you have no one at the helm of your IT infrastructure, you are an easy target.

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    If you have internal IT, how can you be sure they are keeping up with the latest cybersecurity news and tools to protect your business? Our team is constantly monitoring and updating our client's network, as well as learning about and researching new cybersecurity threats.

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    Nocwing can manage your network for you, or co-manage with your internal IT, bringing our experience, knowledge, and tools, to fill the gaps.

  • How much does it cost?

    At the heart of every business is people. With our People+ plan, we get to know your staff and bill per person. Some people have greater needs than other and some need assistance immediately. We account for all types of people with in your company.

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    For some companies, it makes more since to bill per device. We call this Technology+.

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    Give us a call to discuss your specific business needs. It costs you nothing to learn about our services.

Schedule a Call

No firing from the hip. Strong solutions stand on the shoulders of a clear plan; and we love it when a plan comes together.

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