Our Services

Managed IT built for cities, counties, and public authorities

Technology Lead

A virtual CIO for your city, county, or authority

Most local governments can't justify a full-time IT director. Our virtual CIO works with your administrators to plan technology around budget cycles, protect public data, and keep services running for residents.

We’ll meet with you quarterly to:

  • Plan technology purchases around your budget cycle

  • Make new technology recommendations

  • Assist with asset lifecycle management

  • Document technology policies and procedures

Infrastructure Management

Keep public services running

From city hall to the water plant, departments depend on networks, servers, and connections between buildings. We design, monitor, and maintain the systems that keep your offices connected and your services available to residents.

We keep constant watch over disk space, memory and CPU usage, network performance, patches, and warranty status, so problems get fixed before they disrupt public services.

Cybersecurity

Protect public data and taxpayer dollars

Local governments are frequent ransomware targets because downtime puts public services and residents at risk. We protect your systems with a complete security stack and train your staff to spot phishing and scams.

Complete Cybersecurity Solution Stack

Firewalls, SD-WAN, IPS, Advanced Threat Detection, Anti-Virus, EDR, Secure Remote Access, Ransomware Prevention, Spam Filtering and Email Protection, etc.

Security Awareness Team Training

Simulated phishing campaigns, password usage, best practices

Compliance Auditing and Reporting

Cyber insurance requirements, audit readiness, and security documentation

Backup & Recovery

Recover your data in minutes

Reduced time to recovery

“Point in time” restorations done within minutes, so you’re back up and working quickly.

Disaster Recovery

Dual Offsite replication with the ability to run your business from the cloud in the event of a natural disaster, verified daily.

Cloud/SaaS Backup

Your cloud provider keeps the service running, but protecting your data is your responsibility. We back up Microsoft 365 and other cloud data so public records are never lost.

User Support

A helpdesk your staff can count on

Cities, counties, and public authorities across Griffin, South Atlanta, and Middle Georgia rely on Nocwing's helpdesk. From printer problems to VPN issues, we take care of your staff so they can take care of residents.

Voice over IP Solutions

Access your phone system from anywhere

Don’t be tied to your desk

Take or make calls from the office, the field, or home, all without giving out your personal number.

Get a digital receptionist

Get calls to the right person or provide callers with information - easily - with a digital receptionist.

Scale with your growth

Add lines as you hire so you never have more, or less, than what you need.

Pay per device or person

Pick the pricing plan that works best for your organization

PAY PER Person

People+ is priced “per user.”

We have different tiers of users, which can cover up to 5 devices per person. People+ may be the best plan when every employee of a company is using a computer to perform the primary function of their job.

PAY PER Device

Technology+ is priced “per device.”

This plan makes more sense for clients who have computers that are used by multiple people, or where there are more computer users than there are computers.

Included with all plans

Security+ is included with all plans

“Safety First” is more than an adage. We educate and empower people towards proactive and secure solutions that protect information and ward off potential threats.

Frequently Asked Questions

Common questions from local governments about working with Nocwing.

  • Do you have after hours support?

    Of course! We have on-call technicians ready to handle your emergencies outside of normal business hours.

  • How do I know my network is secure?

    Network security is an arms race. The bad guys evolve and get better. If you have no one at the helm of your IT infrastructure, you are an easy target.

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    If you have internal IT, how can you be sure they are keeping up with the latest cybersecurity news and tools to protect your business? Our team is constantly monitoring and updating our client's network, as well as learning about and researching new cybersecurity threats.

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    Nocwing can manage your network for you, or co-manage with your internal IT, bringing our experience, knowledge, and tools, to fill the gaps.

  • How much does it cost?

    At the heart of every business is people. With our People+ plan, we get to know your staff and bill per person. Some people have greater needs than other and some need assistance immediately. We account for all types of people with in your company.

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    For some companies, it makes more since to bill per device. We call this Technology+.

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    Give us a call to discuss your specific business needs. It costs you nothing to learn about our services.

Schedule a Call

No firing from the hip. Strong solutions stand on the shoulders of a clear plan; and we love it when a plan comes together.

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